Privacy policy
What information do we collect?
We may collect the following types of information from you:
Personal details such as your name, email address, phone number, and delivery address when you make a purchase or sign up for updates.
Payment information when you complete a transaction.
Browsing data such as IP address, device type, and interaction with our website to help us improve user experience.
Preferences and feedback you provide through surveys, reviews, or customer support.
How do we collect information?
We collect information in the following ways:
Directly from you when you register, place an order, subscribe to our newsletter, or contact us.
Automatically through cookies and similar technologies when you browse our website.
Third-party services (such as payment gateways or delivery partners) may share information necessary to complete your transactions securely.
Confidentiality
Your information is kept strictly confidential and will not be sold, rented, or shared with third parties for marketing purposes without your consent. We use secure systems to store your data and restrict access only to authorized personnel.
We may, however, share your information with trusted partners (such as logistics companies or payment providers) solely to fulfill your orders and improve our services.
Making a complaint
If you believe your personal information has been misused or you have concerns about how we handle your data, you can make a complaint. Please email us at: help@asaafrica.com
We take complaints seriously and will respond promptly to address your concerns.
